jetbej Terms and Conditions

jetbej is an online gaming and betting platform that provides cricket betting, slots, live casino games, card games and various other gaming services for users in Bangladesh. These terms and conditions ("Terms") apply to all services, websites, applications and related services of jetbej.

1.1 Eligibility Requirements

To be eligible to register or use jetbej, you must:

• Be at least 21 years of age.
• Not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• Be of sound mind and full decision-making capacity when agreeing to these terms.
• Be using your own funds in your own account.
• Not be acting on behalf of or as a representative of another person.

1.2 Binding Effect of Agreement

By creating an account on jetbej, making a deposit or playing any game, you agree to comply with these terms and conditions, the Privacy Policy and the Responsible Gaming Policy. If you disagree with any part of these terms, please stop using jetbej.

2.1 Single Account Policy

Each individual may create only one account on jetbej. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be permanently closed and any bonuses held in them will be forfeited.

2.2 Account Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false or incomplete information may result in account termination and forfeiture of deposited funds. Any changes to your information must be reported to our support team immediately.

2.3 Account Security

You bear full responsibility for keeping your account password and login details secure. In the event of unauthorized access to your account or a forgotten password, contact us immediately through the jetbej Login page. You are responsible for all activity that occurs under your account.

2.4 Account Transfer Prohibited

Selling, transferring or renting an account, balance or rewards to a third party is strictly prohibited.

jetbej strictly enforces a 21+ age policy. We may request documents for age and identity verification at any time. jetbej reserves the right to suspend the withdrawal process until identity verification is complete.

3.1 Accepted Identity Documents

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (for proof of 18+ age)

Submitted documents will be stored securely and processed in accordance with our Privacy Policy.

4.1 Deposit Rules

The minimum deposit amount on jetbej is ৳100 (one hundred taka). This limit applies to all payment methods. Accepted payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Direct bank transaction

Deposits are generally credited to the account instantly. Please contact the support team for any transaction issues.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take 15 minutes to 2 hours to process. Identity verification must be completed before withdrawing.

4.3 Transaction Currency

jetbej processes transactions in Bangladeshi Taka (BDT / ৳) only. Deposits or withdrawals in foreign currency are not possible.

4.4 Suspicious Transactions

If money laundering or financial fraud is suspected, jetbej reserves the right to suspend or cancel any transaction and notify the relevant authorities.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳2,000 bonus and a total balance of ৳3,000.

5.2 Bonus Wagering Requirements

A 20x wagering requirement is mandatory before any bonus can be withdrawn. Bonus funds cannot be withdrawn until the wagering requirement is met.

5.3 General Bonus Terms

• Each bonus offer has its own validity period — expired bonuses are cancelled automatically.
• A bonus cannot be used across multiple accounts.
• Claiming a bonus more than once from the same device, IP address or household is prohibited.
• jetbej reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is detected, the bonus will be cancelled and the account will be closed.

5.4 VIP Program

jetbej has five VIP levels — Bronze, Silver, Gold, Platinum and Diamond. Higher levels can be reached through regular play, which also earns weekly cashback benefits. All VIP-related benefits may be changed at jetbej's discretion.

jetbej is committed to ensuring a fair and transparent gaming environment for all players. The following activities are strictly prohibited:

6.1 List of Prohibited Activities

• Using bots, scripts or automated software to play games.
• Collusion or coordinating with other players to manipulate games.
• Exploiting vulnerabilities or bugs in the game system.
• Match fixing or manipulation in sports betting.
• Using the platform for money laundering or illegal purposes.
• Attempting to access another user's account.
• Operating an account under a false identity.

6.2 Fair Play Assurance

All games on jetbej are operated using Random Number Generator (RNG) technology, which ensures the fairness of outcomes. Our live casino games are operated through trusted providers.

jetbej believes gaming is a form of entertainment, not a source of income. We encourage all our users to enjoy gaming responsibly.

7.1 Self-Control Tools

jetbej provides various self-control tools, such as:

• Setting deposit limits.
• Temporary cool-off period or self-exclusion.
• Reviewing gaming activity history.

For more information, please read our Responsible Gaming page.

7.2 Help and Support

If you notice signs of gaming addiction, please contact our support team. We can provide the necessary assistance and information about specialist organisations.

The jetbej website, its logo, brand identity, software, design, graphics, content and other materials are protected under jetbej's copyright. Reproducing, distributing or commercially using these materials in any way without written permission is prohibited.

8.1 Third-Party Content

Games available on jetbej are owned by third-party game providers. These games are operated under the licence terms of the respective providers.

jetbej places the highest importance on protecting users' personal information. We keep your information secure using SSL encryption and other security technologies.

To learn more about how your personal information is collected, used and stored, please read our Privacy Policy.

9.1 Cookies and Tracking

jetbej uses cookies to improve the user experience. By using our platform, you consent to the use of cookies.

jetbej will not be liable in the following situations:

• If a game is interrupted due to an internet connection failure.
• If loss occurs due to a fault in third-party software or servers.
• If account details are leaked due to the user's own carelessness or negligence.
• If the service is temporarily unavailable due to an unexpected technical fault.
• For financial losses arising from the user's own betting decisions.

jetbej may immediately suspend or terminate any account in the following situations:

• Violation of any part of these terms and conditions.
• Misuse of bonuses or promotions.
• Providing a false identity or forged documents.
• Participation in fraud or illegal activities.
• Creating multiple accounts.
• Instructions from a court or regulatory authority.

11.1 Account Closure

Users may also request account closure at any time through the support team. All valid balances must be withdrawn before the account is closed.

jetbej reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated terms and conditions.

Check this page regularly to stay informed about the latest updates.

To contact jetbej or submit a complaint, use our 24/7 live chat support or reach us by email:

[email protected]

13.1 Complaint Process

We take all complaints seriously and are committed to resolving them as quickly as possible. Complex matters may take more time to resolve; in such cases, we will keep you informed at every step of the process.

13.2 Applicable Law

Any dispute relating to these terms and conditions will first be attempted to be resolved through discussion.