jetbej Privacy Policy

By visiting or using the jetbej website (https://jetbej.cam), you are considered to have consented to this privacy policy. This policy is designed for users in Bangladesh and applies to all registered members and guest visitors on the jetbej platform.

jetbej is a trusted online gaming platform in Bangladesh. We believe that protecting your privacy is our responsibility, and we are committed to keeping your information secure through SSL encryption and the highest standard of technical measures.

In the event of changes to this privacy policy, we will publish a notice on the website and update the "Last Updated" date at the end of the policy. For significant changes, we will notify you directly at your registered email address.

Various types of information may be collected when you create an account, conduct transactions, or contact customer support on the jetbej platform.

2.1 Personally Identifiable Information

• Full name and national ID or passport number (for identity verification)
• Date of birth (for age verification — for those aged 21 and above only)
• Current address
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history and amounts
• Dates and times of deposits and withdrawals

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookie and session data
• Visit times and page details on the website

2.4 Gaming Activity Information

• Gaming history, bet amounts, and results
• Bonus and promotion usage information
• VIP level and points balance

jetbej collects and uses your information only for specific and legitimate purposes. We never collect your information unnecessarily.

• Account Management: For the registration, login, and account verification process.
• Identity and Age Verification: To ensure that only those aged 21 and above can use the platform.
• Financial Transactions: To complete deposit and withdrawal processes and to prevent fraud.
• Customer Support: To resolve your questions and issues. Our 24/7 Bengali live chat support can access your information only for the purpose of resolving issues.
• Responsible Gaming: To identify unusual gaming behavior and provide timely assistance.
• Security and Fraud Prevention: To prevent unauthorized access and fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze and improve the user experience.

jetbej does not sell your personal information to third parties. However, information may be shared in certain specific circumstances.

4.1 Service Providers

Information may be shared with trusted third-party organizations for payment processing (bKash, Nagad, Rocket), identity verification, and management of technical infrastructure. These organizations process information only for specified purposes and comply with our privacy standards.

4.2 Legal Claims and Obligations

Information may be provided to authorities where required under a court order, government investigation, or applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may form part of the transfer. In such cases, we will notify you in advance.

4.4 With Consent

Information may be shared for any other purpose if you have given your explicit consent.

jetbej adopts industry-standard technical and organizational measures to protect your information.

• SSL Encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS technology.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized staff can access information on a need-to-know basis.
• Regular Security Reviews: Regular security audits are conducted to identify vulnerabilities in our systems.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorized access.

Although we strive to ensure maximum protection, no digital system is entirely free of risk. In the event of a data breach, we are committed to notifying you and the relevant authorities promptly.

Cookies and similar tracking technologies are used on the jetbej website.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functioning of the website. These cannot be disabled.
• Functional Cookies: Help remember your preferences and settings (such as language selection).
• Analytics Cookies: Used to analyze site usage and improve services.
• Security Cookies: Help prevent fraud and unauthorized access.

6.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some website functions to not work correctly.

jetbej retains your information only for as long as necessary.

• Active Accounts: All information is retained while the account remains active.
• After Account Closure: Certain information may be retained for a defined period due to legal and regulatory obligations.
• Financial Transaction Information: Retained for a defined period in accordance with financial regulations.
• Inactive Accounts: For accounts that have been inactive for an extended period, we will make contact and, where necessary, take steps to delete the information.

As a user of jetbej, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Portability: You may request to receive your information in a structured format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise these rights, contact us by email at: [email protected] — we will respond to your request as quickly as possible.

jetbej strictly prohibits persons under the age of 21. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered, the relevant account and information will be deleted immediately. If guardians have concerns, they can contact us at [email protected].

jetbej may also store information on servers outside Bangladesh. In such cases, we ensure that transferred information receives the same standard of protection described in this privacy policy.

For international data transfers, we ensure the security of your information through established legal frameworks and agreements.

jetbej's gaming content uses technology from various game providers including Pragmatic Play, Spribe, and JILI. These providers may have their own privacy policies.

For payment transactions, information may be processed on the platforms of bKash, Nagad, and Rocket. In such cases, the privacy policy of the relevant service will apply.

jetbej is not responsible for the privacy practices of these third-party platforms.

jetbej may update this privacy policy from time to time. For significant changes:

• A special notice will be displayed on the website.
• Registered users may be notified by email.
• The "Last Updated" date at the beginning of the policy will be changed.

Continued use of the platform after changes will be considered your agreement to the updated policy.

For any questions, requests, or complaints regarding the privacy policy, please contact us: